Contact

Contact our hardware center to learn more about our selection of products. We are located in Oxford, MS, and serve the surrounding areas.

Phone (662) 234-6633 Service Area 50-Mile Radius of Oxford, MS

Hours of Operation Monday - Friday, 7:00 a.m. - 5:00 p.m. Address 102 MS-334, Oxford, MS, 38655

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Return Policy

We offer a reality-based return policy allowing you to be able to exchange/return merchandise.

Returns and exchanges are expensive and significantly increase the price of materials.  Adherence to this policy allows us to offer you the service, quality and delivery you expect. We ask that you do your part by carefully measuring, trying-out, and making an informed final decision on items and quantities before placing your order.

General

ALL returns are subject to a restocking and/or handling fee. “Disproportional” amounts returned compared to the initial purchase will result in higher return charges. Generally, no returns are accepted more than 30 days after purchase. All material must be in RESALABLE condition and in its original packaging as applicable. Material that was not purchased from us; has been painted, stained or cut; is weathered, dirty or abused cannot be accepted for return.

*Special order items are not returnable

Doors/Windows/Siding/Paint

Any door or window ordered for a customer cannot be canceled, altered, exchanged or returned for any reason after time of ordering. While that shipment may still be weeks away, please realize that parts may have to be ordered, the door/window may be produced awaiting transit, etc. that commit the manufacturer, Smith Building Supply and yourself to that order. Due to the fragile nature of siding products, ALL siding products special ordered are not returnable. Custom mixed paint/stain cannot be returned.

Delivery Charges

Unless an error has been made on our part, no portion of any type of delivery charge is refundable. If a return requires us to come to your job site to pick up material, there will be a delivery charge assessed (deducted) from the ultimate credit issued to you to offset that truck/driver cost.  The deliver charge will be $25.00 or 10% (whichever is greater). 

*Jobsite pick up is not available for Sheetrock